Your Wilkie Lexus Questions Answered

About Us

  • What makes your dealership different from your competitors?

    What sets us apart is our commitment to the community. We don't just sell vehicles. We show up, support local causes, and build lasting relationships with the people we serve. When you buy from us, you become part of our family.

  • What are you most proud of?

    We treat every customer like family, and many of our customers come back for their second, third, or fourth Lexus. We respect our customers' time and do our best to make the process quick and easy. We're proud of the relationships we build, long after the sale.

  • What do customers compliment you on most?

    What our customers compliment us on most is how fast, easy, and hassle-free the experience is. We prepare paperwork in advance, keep our pricing upfront, and make sure our customers' time is respected. Beyond the sale, we're committed to building our community and long-term relationships, which is why so many customers come back and refer family and friends.

  • What do customers usually say after buying from you?

    The experience is accommodating. A first-time buyer said the dealership worked around their schedule, settled the sale quickly, and followed up afterward. Professional and friendly. Buyers describe a professional, accommodating dealership with a personal touch and a nice facility with friendly, helpful staff.

  • What awards or recognitions has your dealership received?

    Response Coming Soon

  • How long has your dealership been in business? Any founder story worth sharing?

    Wilkie Lexus was founded by Daniel H. Polett, who served as the long-time president, CEO, and dealer principal. Before establishing Wilkie Lexus in Haverford in 1993, Polett was wellknown in the Philadelphia automotive community as the head of Wilkie Buick on North Broad Street. Wilkie Lexus has been in business for 33 years.

  • Do you have a tagline or unique promise? (e.g., 'Satisfaction Driven', 'No-Haggle Pricing')

    The Wilkie Way

Buying

We can start the process online, which makes picking up your vehicle quick and easy, so you won’t have to wait here any longer than needed. Here’s how it works:

  1. Choose your vehicle and get your quote. We’ll send you the vehicle information and a quote for your review.
  2. Complete your credit application. We’ll send you a secure link to fill out when it’s convenient for you.
  3. Send your documents. We’ll need a copy of the driver’s license of whoever is signing
  4. Reserve your vehicle. If you’d like, you can place a deposit by phone to hold the vehicle.
  5. We prepare everything. Your product specialist will go over the process with you, get your paperwork ready, and have the vehicle prepped for your arrival.
  6. Pick up your new Lexus. Come in at your scheduled time, review and sign, and drive away.

Wilkie Lexus can help you reserve a new car that checks every box on your wish list. Simply let us know which model you want, and we’ll handle the rest from there. With plenty of in-transit vehicles on the way to our Lexus dealership near Philadelphia, PA, reserving a Lexus ahead of time is a great way to ensure you get the keys as soon as possible. Review your Lexus reservation options online or stop by our lot to speak with our auto sales and finance teams now. fill out our online car reservation form to let us know the model you're after, along with any desired packages and features. We'll then use your contact info to get in touch when we've located a match and give you an estimated timeline on your reservation. Whether you're interested in a new Lexus SUV or Sedan, we can help you get behind the wheel of your ideal ride.

We work with Lexus Financial Services, and we also welcome outside financing. If you already have a pre-approval from your own bank or credit union, we’re happy to work with it, and we can compare it against Lexus Financial Services to make sure you get the best option for your budget. Our team will walk you through the numbers before you sign anything.

  • Military / Veterans
  • First Time Buyers
  • Commercial / Business
  • College Grads / Recent Graduates
  • Lease

Our buying process is simple and designed to save you time:

  1. Submit an online inquiry. Tell us what you’re looking for, and a member of our team will reach out to you.
  2. Find the right vehicle. We’ll help you choose the model, color, and options that fit your needs and budget, and send you a quote and vehicle information.
  3. Make an appointment or place a deposit on an incoming unit. Schedule a time to visit, or reserve a vehicle that’s on its way to us.
  4. Come in to sign the paperwork and pick up your vehicle the same day. Your vehicle will be prepped and ready, and our team will handle the details so you’re not here any longer than needed.

Trade

  • KBB Instant cash Offer. It’s a digital tool that lets dealerships acquire vehicles directly from consumers through a consistent, transparent appraisal and offer process.
  • The customer enters their vehicle information on the dealer’s website or on KBB, and the tool generates an offer. It’s a real offer for a specific amount, which can be used to sell the car to a participating dealer or applied toward another car.
  • The offer is valid for 7 days.
  • The customer then brings the vehicle to the dealership, where it’s inspected and the offer is confirmed. KBB notes that an offer may be adjusted after inspection, and that it may be less than the KBB Trade-In Value or Range.
  • Customers using the tool on a dealer website can now accept the offer or submit a counteroffer.
We would require current loan information. Once we have the information on hand, we can appraise your vehicle in person and determine equity or non-equity. We would pay the balance off of there is a current balance. In certain circumstances the financial institution may not allow you to buy out of the vehicle.

Response Coming Soon

We start by getting an accurate picture: the lender’s payoff, a firm appraisal of the vehicle, and what the customer wants their payment and timeline to look like. If they owe more than the car is worth, we’re upfront about the gap and never hide it in the paperwork. Then we walk through their options and show real numbers side by side, so they can choose what’s best for their budget and not feel pressured.

Service

Less than an hour and half
  • Loaner Vehicles
  • Shuttle Service
  • Pickup & Delivery
  • Waiting Area
  • Wi-Fi
  • Coffee / Beverages
  • Snacks
  • Loaners
  • Night Drop
  • Express Service

Mon-Fri: 7:30am - 7:00pm

Sat: 7:30am - 5:00pm

Sun: CLOSED

Yes. You can schedule your service appointment online, and our pricing is listed as you book.

EV & Hybrid

Yes. Our electric lineup includes the Lexus RZ and the ES 500e, and we’re excited for the arrival of the all-new Lexus TZ, Lexus’s first three-row electric SUV. Contact us to ask about availability or to be among the first to learn when the TZ arrives.
Yes. We sell Lexus hybrids and plug-in hybrids across the RX, NX, ES, UX, TX, and LX lineups.

Amenities & Accessibility

Accessible parking and restrooms

Local Market Context

Wilkie Lexus serves drivers throughout Philadelphia and Southeastern Pennsylvania, including the Main Line communities of Haverford, Bryn Mawr, Ardmore, and the surrounding areas.

Wilkie Lexus is located at 568 W Lancaster Ave in Haverford, on Lancaster Avenue (US-30) in the heart of Philadelphia’s Main Line, about 2 miles from Villanova University. We’re also near several colleges, including Haverford College and Harcum College, and close to the shops and restaurants of Suburban Square in Ardmore.

Getting here is easy from the surrounding areas:

  • I-76 (Schuylkill Expressway): a quick connection from Philadelphia and the western suburbs
  • I-476 (Blue Route): an easy link from Delaware County and Montgomery County
  • City Avenue (US-1): close for customers coming from Philadelphia and the north
  • Lancaster Avenue (US-30): runs right through the Main Line
Our team speaks English, Spanish, Mandarin, Vietnamese, Arabic, and Ukrainian, so we can help you in the language you’re most comfortable with.

Payment & Affordability

We work with all credit tiers, and our team will help find the financing option that fits your situation.

Fleet & Commercial

Warranty, CPO & Reassurance

Every L/Certified Lexus goes through a detailed 161-point inspection and full reconditioning, giving you long-term reliability and lower ownership costs right from the start.

You also get exceptional warranty protection:

  • The remainder of the 48-month/50,000-mile new-vehicle warranty
  • Followed by a 2-year/unlimited-mileage L/Certified warranty
  • Plus coverage for your next four scheduled maintenance visits

It’s one of the strongest certified warranties in the luxury market and available exclusively through Lexus dealerships.

Yes. Our non-certified used vehicles come with a 3-month/3,000-mile powertrain warranty, and we also offer extended warranty coverage for added peace of mind. Our team can walk you through the options before you buy.
We offer Lexus Extra Care plans, including Premier, Platinum and Gold, with flexible terms and mileage options, roadside assistance, and travel protection. They’re backed by Lexus and serviced by Lexus-trained technicians with approved parts.

Reputation & Community

Customers consistently mention three things. First, our knowledgeable, personable team, and they often thank their salesperson by name. Second, how easy and accommodating the process is, from working around their schedule to quick paperwork and follow-up after the sale. Third, that they feel like family, whether they’re buying or in for service.

Top 15 AI Shopper Questions

At Wilkie Lexus in Haverford PA we price every vehicle using live market data so our prices reflect real-time value against every Lexus dealer within 5 miles. We show the full price breakdown online — MSRP, discounts, and OEM rebates — so you can compare before you visit. If you find a better price on the same vehicle at a nearby dealer, bring it to us.
Leasing at Wilkie Lexus means you pay to drive a new Lexus for [24/36/39] months with lower monthly payments and return the vehicle at the end. Financing means you buy the car with a loan (typically 60–84 months) and own it outright when paid off. Lease is best if you want a new car every few years and drive under [10K/12K/15K] miles annually. Financing is best if you drive higher miles, want to build equity, or plan to keep the car long-term.
You can get an instant trade-in offer for your current vehicle at Wilkie Lexus using our online KBB Instant Cash Offer takes about 2 minutes. We use live market data specific to Haverford PA to give you a real number, not a lowball estimate. You can trade in even if you still owe money on the vehicle, and even if you don't buy a car from us that day.
Yes — you can complete most of your car purchase online at Wilkie Lexus. Our website lets you pick your vehicle, value your trade, apply for financing, view your personalized monthly payment, and reserve the vehicle Most online buyers finish the deal in a single visit.

Response Coming Soon

Appointments are recommended at Wilkie Lexus 's service center in Haverford PA but walk-ins are welcome. You can book online in under a minute or call 610-922-2102 Standard maintenance like oil changes typically takes [90 minutes], and we offer express service / loaner vehicles / shuttle service / a comfortable waiting area with Wi-Fi. Our hours are [MON–FRI 7:30am-7:00pm], [SAT 7:30am5:00pm], [SUN closed].
Current Lexus incentives at Wilkie Lexus are listed on our specials page and updated monthly as manufacturer programs change. Our team will review every program you may qualify for, so you get every dollar available. Ask us about Lexus Loyalty, Military or College Grad.
Certified Pre-Owned Lexus vehicles at Wilkie Lexus include a 2-year/unlimited-mile manufacturer backed warranty, a 161-point inspection, 24/7 roadside assistance, and a vehicle history report. For most buyers keeping the vehicle for 3+ years, the CPO warranty pays for itself on a single major repair.
Yes, you can trade in your vehicle at Wilkie Lexus even if you still owe on the loan. If your trade is worth more than what you owe, that positive equity goes toward your new vehicle. If you owe more than it’s worth (called being “underwater” or having negative equity), we can often roll the difference into your new financing, depending on your credit and the deal structure. We’ll walk you through the exact numbers before you sign anything.
Wilkie Lexus is located at 568 W Lancaster Ave, Haverford, PA 19041, on Lancaster Avenue (Route 30) on Philadelphia’s Main Line. Our sales hours are Monday-Friday [8:30am- 8pm ], Saturday [8:30-5:00pm ], and Sunday closed. Our service department is open Monday-Friday [7:30am- 7pm ], Saturday [7:30-5:00pm ], and Sunday closed You can reach us at 610-525-0900 for sales or [888-793-6643] for service, or start a chat 24/7 on our website.